After recently purchasing a used 2011 vehicle you never really know what you are going to end up with. 6 weeks in I noticed some engine noise (great, right?!). My local mechanic said sorry I don't work on enginee's or transmissions. Okay, off to search for a good yet trustworhty mechanic... (good luck, thank you!) I did not have a clue where to start. Then I was referred to Dave, with Timmons Auto & Truck repair. To me the title sounded like they would be up for the job, diagnosing and "fixing" this flutter/rattling noise. Talk about good customer service, 1st Dave picked up the phone and to be honest it was after 5pm (Shhh :) Dave welcomed me and asked how he could help. He did not rush me and made me feel heard. He fit me in on short notice to take a listen to ensure there was no saftey issues. Dave serviced the vehicle the next week. He provided pictures and shared his process, he provided clear explination of what he did to help correct the issue. He helped explain what was needed and the best way to service the vehicle and most cost effective option and why. I absolutley trust Dave and his team. I will be back. Thank you - Timmons Auto & Trcuk Repair! -Jess